How does offline mode work?

With offline mode, getSoapy keeps a copy of your work on your device, so you can carry on when your connection drops. Anything you change is sent as soon as you're back online.

What can I do in offline mode?

Currently, you can:

  • Open the app and see your work in the Work view
  • Mark jobs as done
  • Browse and search your customers, and open a customer to see their jobs, invoices and balance
  • Edit a customer's details
  • Schedule a job (the change won't show until you're back online and it's been sent)
  • View the Jobs and Rounds pages
  • View your invoices and read your messages, if you're a manager or owner

You can't send messages, take payments, create invoices, accept quotes, change settings or run reports while offline.

How do I enable offline mode?

  1. Go to Tools > Settings > getSoapy > Experimental features or search for Experimental features.

  2. Under Work offline, turn on the Work offline toggle.

That's it. The next time you're without internet access, you'll be able to use the app in offline mode.

Offline mode is set for each device, so turn it on for every phone, tablet or computer you want to use offline. If the toggle is greyed out, the browser you're using can't keep a copy of your data. Private and incognito windows usually can't.

To check what's saved on your device, or whether any changes are waiting to send, go to Tools > Settings > Data > Working offline.