How do I send an invoice?

We've got great news for you - you never need to manually send an invoice again!

Once you mark a job as done, an invoice is automatically generated. Just make sure the "Job marked as done" notification is enabled (see How do I change automatic customer notifications?) so the customer receives a message with instructions on how to pay if they've not provided an automatic payment method. If email notifications are enabled, a copy of the invoice will be attached to the email.

If you want to view a customer's invoice, there are two ways you can do so:

• view customer invoices from the Invoices page
• view customer invoices from the Finances tab
• view customer invoices on the customer portal

View customer invoices from the Invoices page

1. Go to Tools > Manage > Invoices or search for Invoices.

2. Locate the invoice you want to view (the most recent invoices are at the top) or use the search/filter feature.

3. Click on the menu icon to the right-hand side of the invoice and select Preview invoice to view the line-by-line breakdown without downloading it or Download invoice to download a PDF copy of the invoice.

View customer invoices from the Finances tab

1. Search for the customer or go to Tools > Manage > Customers and select the customer.

2. Select the Finances tab and locate the invoice you want to view (the most recent invoices are at the top).

3. Click on the menu icon to the right-hand side of the invoice and select Preview invoice to view the line-by-line breakdown without downloading it or Download invoice to download a PDF copy of the invoice.

View customer invoices on the customer portal

1. Search for the customer or go to Tools > Manage > Customers and select the customer.

2. Click on the menu in the top-right corner and select View customer portal.

3. The customer portal will open in your browser where you can see exactly what this customer sees. Scroll down to Invoices and click on an invoice to download and open the PDF document.