How do I change when invoices are due?

By default, customers are given 14 days to pay invoices (from the time the job is marked as done). After 14 days, the invoice is marked as overdue and the customer will be sent an automatic reminder (if enabled, see How do I change automatic customer notifications?).

This is known as the invoice lead time. Of course, this lead time is irrelevant if a customer has provided an automatic payment method, or you add an external payment when marking the job as done.

To change the invoice lead time:

  1. Go to More > Payments > Payment options.

  2. Under Invoice lead time, select a different lead time from the drop-down menu.

Invoice lead time

  1. Remember to scroll down and click Save to apply the changes.