How does billing work?

Name: getSoapy
Rating: 5 (19 reviews)

Certain features in getSoapy require a paid plan. There are other extras such as additional users which are chargeable and we'll bill you for.

To see what you're currently being charged and how many lead and SMS credits you have available, head to Tools > Settings > Team & Billing > Billing & Plan or search for Billing & Plan.

Account balance: Displays your current account balance. Click Top up to add funds. This is different to your payable balance. See What happens if my account balance is negative?
Plan: Shows your current plan and renewal date. Click Change on the Billing & Plan page to switch plans or switch between annual and monthly billing.
Payment method: If your balance becomes negative this payment method will be used to top up your account.
Remaining months of Pro plan: Shows how many free months of Pro you have left, for example from a voucher. You'll only see this if you have some.
Lead Credits: The number of lead credits you have available. Lead credits are used to purchase leads from the marketplace and for lead generation. To purchase more lead credits and start lead generation go to Tools > Manage > Leads or search for Leads.
SMS Credits: The number of SMS credits you have available. If you run out we'll continue to send your customers messages and these will be deducted from your next topup. Click Top up on the Billing & Plan page to purchase more SMS Credits.
Vouchers: Got a voucher? Lucky you! To enter a voucher code, click Add voucher on the right-hand side of the Billing & Plan page.
Invoices: Go to Tools > Settings > Team & Billing > Invoices to find a copy of all your invoices for using getSoapy. Click the menu icon next to an invoice and select Download invoice to download a copy. These invoices are different to customer invoices.