Invoices in getSoapy

Invoices are automatically generated when a job is marked as done, according to the job cost. If the first instalment of a job's invoice is set as a deposit, the invoice is issued when the job is scheduled instead (see How do I change when invoices are due?).

If you've enabled the "Job Marked Done (Owing)" customer notification (see How do I change automatic customer notifications?) the customer will receive an email or SMS message letting them know what they owe with instructions on how to pay if they've not provided an automatic payment method. If email notifications are enabled, a copy of the invoice will be attached to the email, unless you've turned off Attach invoice for that notification.

Invoices statuses

Outstanding

The invoice or part of the invoice has not been paid.

Overdue

The invoice or part of the invoice has not been paid by its due date (see How do I change when invoices are due?).

Overdue (2nd reminder)

The invoice is still unpaid after the invoice lead time has passed a second time.

Overdue (3rd reminder)

The invoice is still unpaid after the invoice lead time has passed a third time. No further reminders are sent.

Paid

The invoice has been paid in full.

Deleted

The invoice has been deleted.

On the Invoices page, a deposit invoice shows as In progress until the job is marked as done.