What if my balance is negative?
It is possible for your balance to become negative, particularly if you're a new customer who has invested in ad campaigns but not yet been paid by any customers.
If this happens don't worry, we won't stop any of your services. Your ads will still display and you'll still be able to message customers.
You will need to provide card details which will be charged to add funds to your account. The card will automatically be charged as needed.
- Adding a cash payment to a customer
- How do I change the messages sent to customers?
- How do I charge a customer?
- How is recurring value calculated?
- How to add a customer
- Understanding customers in getSoapy
- What is the customer portal?
- Bank Reconciliation
- Exporting payment data
- How do I receive payments?
- How much do payments cost?
- Payment Statuses
- Can I customise the quote fields?
- How do I receive quotes?
- Quote Statuses
- Using tags in itemisations