How do I customise my invoices and quotes?

This page refers to document templates that are sent to customers in PDF format. To edit the notification messages sent to customers, see How do I customise message templates?.

When you generate an invoice, quote, or itemisation in getSoapy, a PDF document is created. Customers can view these documents via the customer portal.

getSoapy customises these documents for you, using your logo, business name, tagline, and address entered in More > My Business > Business Details. You can edit the text that appears on these documents and add images or links to your business documents by following the steps below:

Go to More > Customers > Document templates.
Select the document you want to customise (Invoice, Quote, or Itemisation).
See our tips below on editing these documents. When you're done, scroll down and click Save to apply your changes.

Items in grey are automatically pulling text or images from elsewhere in getSoapy. Tap on the question mark (?) for more info.

For help editing your logo, business name, tagline, or address, see How do I edit my business details?

For help configuring linked documents, see How do I add my business documents?

The header and footer of each document have default text and use merge tags to auto-populate these documents with dynamic, personalised data such as the customer's name and a link to the customer portal. You can edit the text and use the text editor to:

insert other merge tags (see What are merge tags?)
insert images
make text bold
make text italic
insert emojis
insert hyperlinks
use the style drop-down menu to add headings or paragraph text

Document template text editor