Grow Your Business with Customer Broadcasts
Send updates and promotional messages to all your customers, making communication simple and efficient
Stay in Touch with Your Customers
Keeping your customers informed is crucial for maintaining good relationships. With getSoapy broadcasts, you can easily send updates to all your customers (or a few) at once. Whether it's a change in your schedule or a special offer, everyone stays in the loop.
No more individual messages or missed updates. Just type your message, hit send, and get back to what you do best. It's that simple and effective.
- 📢
- Keep everyone informed
- 🎯
- Target specific customers
- 📅
- Update schedules easily
- 💬
- Send special offers
- 📈
- Boost customer satisfaction
- ⏱
- Save time on communication
Promote Your Services
Want to let your customers know about a new service you're offering? getSoapy broadcasts make it easy. Just draft your message and send it out to your entire customer base in one go.
This way, you can ensure that everyone knows about your latest offerings without having to contact each customer individually. It's a great way to keep your business growing and your customers happy.
- 🌟
- Announce new services
- 📧
- Reach all customers at once
- 😎
- Select groups of customers
- 📊
- Increase service uptake
- 💼
- Grow your business
- 👍
- Keep customers informed
Share Important Updates
Sometimes, things don't go as planned. Maybe there's a delay or an unexpected change. With getSoapy's broadcast feature, you can quickly inform affected customers about any important updates.
This helps manage expectations and keeps your customers in the know, reducing any potential frustration. Clear communication is key to maintaining trust and satisfaction.
- 🚨
- Inform about delays
- 🔄
- Update on changes
- 📲
- Quick and easy communication
- 🤝
- Maintain customer trust
- 😊
- Reduce frustration
Send Seasonal Greetings
A little personal touch can go a long way. Use the broadcast feature to send seasonal greetings or thank you messages to your customers. It's a simple way to show that you care and appreciate their business.
These small gestures can help build stronger relationships and encourage customer loyalty. Plus, it's a nice way to stand out from the competition.
- 🎄
- Send holiday greetings
- 🎉
- Celebrate special occasions
- 💌
- Show appreciation
- 🤗
- Build stronger relationships
- 🌟
- Encourage loyalty
How else can getSoapy help you?
Automatic Payments
Accept card payments and Direct Debit online, even charge automatically
Free Website
Get a free website that's easy to update and brings in customers
Loyalty Cards
Upsell to customers and keep them coming back with loyalty cards
Customer Portal
Let your customers manage their account and pay online
Frequently Asked Questions
Are there any limits on the number of broadcast messages I can send?
There are no limits on the number of broadcast messages you can send with getSoapy.
Is it possible to send broadcast messages via SMS and email?
Yes, with getSoapy, you can send broadcast messages via SMS and email to your customers.
Can I personalise broadcast messages with customer details?
Yes, you can personalise broadcast messages with customer details such as their name, address, and job information.
Can I target specific customer groups with broadcast messages?
Yes, you can target specific customer groups with broadcasts, such as customer who do or don't have a particular service.
Can I track the performance of my broadcast messages?
Yes you can see how many messages have been delivered or opened, and for emails you can see how many links have been clicked.
Do I need any technical skills to use the broadcast feature?
No, you don't need any technical skills to use the broadcast. It's designed to be simple and user-friendly, so you can easily send messages to your customers.
What are broadcasts in the getSoapy app?
Broadcasts in the getSoapy app allow you to send messages to multiple customers at once, making it easy to communicate important updates or promotions efficiently.
What types of broadcasts can I send through getSoapy?
With getSoapy, you can send transactional broadcasts such as changes to your services, as well as promotional broadcasts such as special offers or suggested services.
What are the benefits of using broadcasts for my business?
Using broadcasts in getSoapy allows you to send important updates, promotions, or reminders to all your customers at once, saving you time and ensuring consistent communication.
How can I send a broadcast message to my customers?
To send a broadcast message to your customers, select 'Broadcasts' in the More tab of the app. Search for the customers you'd like to send the message to, type your message, and hit send.
How can I manage customers who want to opt out of messages?
Customers can opt out of promotional messages in their customer profile. These customer are automatically excluded from promotional broadcasts, but will still receive transactional broadcasts.
How do I ensure my broadcast messages comply with UK regulations?
To ensure your broadcast messages comply with UK regulations, always obtain explicit consent from your customers before sending promotional messages and provide a clear option for them to opt out at any time.
