Customer Portal for Local Service Business
Let your customers view jobs, check invoices, settle balances, and communicate — all in one place.
Simplify their experience and free up your time for what matters most.
Keep Your Customers in the Loop
With getSoapy's Customer Portal, your clients can easily check their job schedules, invoices, and balances. No more endless phone calls or emails asking for updates. Everything they need is right at their fingertips.
This means you can focus on getting the job done rather than fielding queries. Your customers will appreciate the transparency, and you'll appreciate the time saved.
- 📅
- View job schedules
- 💸
- Check invoices and balances
- 📧
- Reduce customer queries
- ⏳
- Save time on admin
- 👍
- Improve customer satisfaction
Easy Payments, Happy Customers
Chasing payments is never fun. With the Customer Portal, your clients can make payments directly online. This makes it easier for them to settle their bills promptly, and you get paid faster. No more awkward conversations about overdue invoices.
This seamless payment process means fewer delays and more reliable cash flow for your business. Plus, your customers will love the convenience.
- 💳
- Online payments
- 🚫
- No more overdue invoices
- 💰
- Faster cash flow
- 😊
- Convenient for customers
- 📈
- Boost your business efficiency
Clear Communication, Fewer Misunderstandings
Miscommunications can lead to unhappy customers and lost business. The Customer Portal allows you to send messages and notifications directly to your clients. Whether it's a job update or a payment reminder, everything is clear and documented.
This ensures that everyone is on the same page, reducing the risk of misunderstandings and improving your customer relationships.
- 📲
- Send messages
- 🔔
- Automatic notifications
- 📋
- Clear documentation
- 🤝
- Better customer relationships
- 🛡️
- Reduce misunderstandings
Seamless Integration with Your Website
Want to make it even easier for your customers? You can add the getSoapy Customer Portal directly to your own website. This means your clients can access all their information without having to navigate away from your site. It's a seamless experience that keeps everything in one place.
Alternatively, if you don't have a website, getSoapy provides a free, customisable website where your customers can access the portal. Either way, it’s a win-win for you and your clients.
- 🌐
- Add portal to your website
- 🆓
- Free getSoapy website option
- 🔗
- Seamless customer experience
- 🏠
- Keep everything in one place
- 📊
- Enhance your online presence
In association with A.E. Mackintosh
In association with
A.E. Mackintosh
With 25 years in exterior cleaning, Ashley is a recognised industry expert. His content has helped thousands of people start successful window cleaning businesses.
We've teamed up with Ashley to make getSoapy the perfect app for any local service business.
Frequently Asked Questions
What is the Customer Portal in getSoapy?
The Customer Portal in getSoapy allows your customers to view their jobs, invoices, and balances, make online payments, and communicate with you directly through your website.
What features are available to my customers in the portal?
In the getSoapy Customer Portal, customers can view their jobs, invoices, and balances, make online payments, and communicate with you.
Can my customers view their job history in the portal?
Yes, your customers can view their job history in the Customer Portal.
Is it possible for customers to make payments through the portal?
Yes, customers can make payments through the getSoapy Customer Portal.
How do customers communicate with my business using the portal?
Customers can communicate with your business using the Customer Portal by sending messages directly through the portal.
Which plans is the Customer Portal available on?
The Customer Portal is available on the Standard and Pro plans.
How secure is the Customer Portal?
The Customer Portal in getSoapy is highly secure, using industry-standard encryption to protect your customers' data and ensure their privacy.
Can customers update their personal information through the portal?
Yes, customers can update their personal information through the getSoapy Customer Portal.
How do I set up the Customer Portal for my business?
To set up the Customer Portal for your business, upgrade to the Standard or Pro plan, then follow the instructions in the app to add the portal to your website.
Can I customise the Customer Portal to match my business branding?
If you're adding the Customer Portal to your own website, you can customise the look so it fits with your website design. If you're using the free getSoapy website, the portal will automatically fit into the website theme you've selected.
Will my customers receive notifications about their jobs through the portal?
When your customers receive notifications from getSoapy, these will include a link or secure code to access their portal.
Is there a limit to how many customers can use the portal?
No, there is no limit to how many customers can use the portal.
Can customers view and download their invoices from the portal?
Yes, customers can view and download their invoices from the portal.
How do my customers access the portal?
Your customers can access the portal through your website or the free getSoapy website. They will receive a link or secure code to access their portal with notifications from getSoapy, for example about their jobs.
