'Paid' and 'Owing' Job Done Notifications

We've split the Job Done notification into two types: one for when the customer has paid everything, and one for when they still need to pay.

This gives you more control over how you communicate with your customers. For example, you can choose not to send a notification if no payment is needed, or make it clear in the message that payment is still due.

We've automatically copied your current Job Done notification settings into these new notifications. This means your customers will continue to receive the same notifications as before, until you decide to change them.

To use these new notifications, go to More > Customers > Notifications to choose when they're sent, and More > Customers > Message Templates to change the message content.