May 2025 Release Recap

Hello, heroes of the high street! Welcome to the May 2025 edition of our release radar. We're chuffed to bits to bring you some updates this month. Whether you're on the go or managing your business from the comfort of your sofa, these new features are designed to make your life a tad easier. From using the app offline to getting your hard-earned cash quicker with improved instant payouts, we've got some great stuff lined up. So, grab a cuppa, and let's dive into how these updates can help you keep your business ticking along smoothly.

Use the App Offline 🎉

We're delighted to introduce one of our most requested features: using the app offline! Now, even when you're out and about without internet access, you can still view your work and mark jobs as done. Once you're back online, just open the app to upload your changes. This feature is currently in an experimental phase, so we're eager to hear your thoughts. To give it a whirl, head to the "More" tab, select "Experimental features," and turn on "Use Offline." If you don't see this option, check if your device is supported or if your app needs an update. We're working hard to expand offline capabilities, so your feedback is invaluable. Keep us posted, and let's make this feature even better together!

Get Your Money Faster with Instant Payouts

We're thrilled to bring you an upgrade to our instant payouts feature, making it even easier for you to access your hard-earned cash. Now, you can include pending balances — those uncleared payments — in your instant payouts. This means you can get your money several days earlier, giving you more control over your cash flow. Most accounts can enjoy this feature, though you might need to complete a bit of extra verification. There's a small fee of 1.5% (minimum £0.40) for instant payouts, but you'll have your money in your account much quicker than with standard payouts, usually within 30 minutes. This added flexibility lets you decide how and when you receive your earnings, making it a breeze to manage your finances. If you're looking to accept card and mobile payments for your local business on-the-go, this feature complements your payment options perfectly.

Sort Job and Customer Lists

We're excited to introduce a new way to keep your business running smoothly with our latest update. You can now sort your job and customer lists to find exactly what you need, when you need it. Whether you're prioritising jobs by urgency or sorting customers by outstanding balances, this feature is designed to save you time and keep you organised. A big thank you to everyone who suggested this improvement — your feedback is invaluable. As always, we're eager to hear your thoughts on this update. If you're looking for more ways to streamline your operations, check out how to manage your window cleaning customers with ease.

Other Updates

We've got a couple of handy updates to make your day-to-day a bit smoother. First up, sharing customer portal access details is now a breeze. On the customer details page, you'll find a 'Portal access details' section where you can copy a secure link and a full set of instructions for your customers. It's a one-click wonder that saves you time and keeps your customers in the loop. If you're keen to learn more about how our customer portal software can benefit your business, check it out.

And for those of you who chat with Sid, we've made it easier to revisit past conversations. Just scroll up in your chat window to see your history, and tap on any conversation to expand and read through it again. It's all about keeping you connected and informed, without any fuss. Keep up the great work, and remember, we're here to support you every step of the way!

Thanks for tuning in to this month's release radar. We hope these updates make managing your business just that little bit easier. As always, we're here to support you, and we can't wait to hear what you think. Keep being the heroes of your communities, and we'll keep working hard to be the reliable ally you deserve. Cheers!