Improved customer portal link settings

Posted by getSoapy on 13th September 2023 in What's New . Last updated: 13th September 2023

We've improved the settings for how users can be sent links to the customer portal.

You can now separately control whether these links are sent by email and/or SMS.

Previous you couldn't only allow these link to be sent by email or SMS without also allowing other customer notifications to be sent by email or SMS. This means you can ensure customers who you only have a phone number for can always receive portal links, but won't receive any other notifications via SMS, saving you money.

We've set these settings to match your previous settings, but you can change them at any time by going to Settings > Customers > Notifications.

In association with A.E. Mackintosh

In association with
A.E. Mackintosh

With 25 years in exterior cleaning, Ashley is a recognised industry expert. His content has helped thousands of people start successful window cleaning businesses.

We've teamed up with Ashley to make getSoapy the perfect app for any local service business.

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