Advanced merge tags in templates
Posted by getSoapy on 28th April 2026 in What's New . Last updated: 28th April 2026
You can now use advanced merge tags, powered by the Liquid template engine, in notifications and invoice templates.
That means you can customise templates to show different text depending on the situation, so your notifications and invoices are more personalised and relevant.
Some examples where this could be useful:
- a customer owes money, is all square, or has credit
- the customer is a business or an individual
- a customer has a specific tag
- building your own condition using existing merge tags
To get started, look for the {;} icon when editing a template, or ask Sid for help.
This new feature is available in the Pro plan.
Liquid is powerful but picky, so preview your template or send yourself a test notification to make sure everything works as expected.
In association with A.E. Mackintosh
In association with
A.E. Mackintosh
With 25 years in exterior cleaning, Ashley is a recognised industry expert. His content has helped thousands of people start successful window cleaning businesses.
We've teamed up with Ashley to make getSoapy the perfect app for any local service business.
