September 2025 Release Recap

Welcome to this month's Release Radar. We've focused on helping you stay flexible on the round and keep customers in the loop without fuss.

The headline updates are Send individual notifications on demand and Optimise routes from any location. Both are built to save time when plans change. There's also a tidy list of other updates at the end, so you can quickly scan what else landed this month.

Send individual notifications on demand

Technically we released this in October, but we wanted to make sure you saw it in this month's release recap.

Need to nudge one customer without messaging the whole lot? You can now resend a single notification whenever you need. Useful if an email bounced, a phone number was corrected, or someone says they missed the first message. It keeps you in control on the day and avoids awkward follow-ups.

From the customer's page in your tools for manage your window cleaning customers with ease, select Send notification and confirm. You can resend the welcome message, the Message sent confirmation, or a job notification that matches the job's current status. If you want to reach a whole street or round in one go, try Broadcasts. Tell us what else you'd find useful for notifications. Your feedback guides what we build next.

Optimise routes from any location

Start your round from wherever you are. Van parked near your first street, a water station, the builders' merchant, or right where you're stood. Pick a start that fits your day. It helps when you're topping up before you begin, working a different patch, or carrying on after a last-minute job.

In Work, select Optimise in the job scheduling app for trades, then choose where to begin: your business address, your current location, or type any address or postcode. The route updates around that choice so your first stop is spot on and the rest flows neatly. It's available on all plans that include route optimisation. New to this? Have a look at our route optimisation software for window cleaners.

Other updates

A few smaller tweaks landed to keep your day running smoothly. All of this sits in Work, ready when you are.

• Choose which order your rounds are shown in: sort by priority, name, number of jobs or total value so the right round list shows first.
• See historic jobs in the calendar: past work now appears in your calendar, useful for quick checks and sorting customer queries.
• Improvements to weather forecasts: UV and wind are now shown on jobs, with more detail on tap, helping you plan safe, sensible days.
• Sid has had an upgrade: Sid's smarter and can create files like customer exports when you ask.
• Fewer alerts: we've trimmed the pop-ups so you can crack on without extra noise.
• No duplicate rounds: you can't create rounds with the same name, keeping lists clear and tidy.
• Use the job title in message templates: drop the job title into messages for clearer, more specific updates.

That's it for this month. As always, thanks for the feedback and ideas. Keep them coming, and we'll keep building the little things that make your day easier.